GGPoker Help

KYC (Know Your Customer)

Account verification

  • How to verify my account
  • How do I know if the verification documents I am sending will be acceptable?
  • What documents are required for KYC?
  • What is the best way to send verification documents?
  • What documents are acceptable as Proof of Address?
  • How do I update and correct Personal Information?
  • KYC documents won't upload inside the app
  • Withdrawing without verifying
  • I have submitted proof of address but am not yet verified
  • How long does it usually take until my account is KYC verified?
  • I moved to another country. How do I update the flag in my account?
  • What is the reason why my documents were rejected?
  • I feel unsure about submitting verification documents
  • How can I upload my documents through the app?

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