GGPoker Help

Responsible Gaming

Responsible gaming questions and answers

  • Can I exclude myself from certain features of the application such as casino games?
  • Can I set a buy-in limit for my account?
  • Deposit Limits
  • Deposit Limits - How do GGPoker’s deposit limits work?
  • Deposit Limits - Where can I set deposit limits?
  • Even after my limit has been raised I’m unable to deposit, why?
  • How can I access the Responsible Gaming Tab?
  • How to close your account
  • How to request for Timeout
  • How to Self Exclude your account
  • I wish to suspend my account for a temporary period. Is my account automatically reinstated once that suspension elapses?
  • I've set a deposit limit and I want to play - can this be fast-tracked?
  • I’m beginning to feel negatively affected by gambling
  • Loss Limit - I'd like to decrease this limit
  • Loss limits - can they be increased?
  • Monthly Login Frequency - can this be increased?
  • Monthly Login Frequency - Can this limit be decreased?
  • My account is closed - what happens to C$/T$ or ticket balance I hold?
  • Re-Login Time Limit - Can this be decreased?
  • Re-Login Time Limit - Can this be increased?
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