Responsible Gaming
Responsible gaming questions and answers
- Can I exclude myself from certain features of the application such as casino games?
- Can I set a buy-in limit for my account?
- Deposit Limits
- Deposit Limits - How do GGPoker’s deposit limits work?
- Deposit Limits - Where can I set deposit limits?
- Even after my limit has been raised I’m unable to deposit, why?
- How can I access the Responsible Gaming Tab?
- How can I set deposit limits within the app?
- How to close your account
- How to request for Timeout
- How to Self Exclude your account
- I wish to suspend my account for a temporary period. Is my account automatically reinstated once that suspension elapses?
- I've set a deposit limit and I want to play - can this be fast-tracked?
- Loss Limit - I'd like to decrease this limit
- Loss limits - can they be increased?
- Monthly Login Frequency - can this be increased?
- Monthly Login Frequency - Can this limit be decreased?
- My account is closed - what happens to C$/T$ or ticket balance I hold?
- Re-Login Time Limit - Can this be decreased?
- Re-Login Time Limit - Can this be increased?