Customer Support
- Leaderboards - What does the prize displayed on my tables mean?
- Customer Support - How can I report to security an account requiring investigation?
- Customer Support - What is an Inactive/Dormant Account?
- Customer Support - Can I change my affiliate?
- Customer Support - I’m part of a site whose players migrated to GGPoker. I held an account prior to this. As a result, I believe I hold an accidental multi. How can this be resolved?
- Customer Support - My internet connection cut-off during a tournament and I could not get it working again. Will you reimburse my tournament buy-in?
- Customer Support - I forgot my password. Can I open a new account?
- Customer Support - I feel like I am losing too many hands when I have a strong hand. How do I know the game is not fixed?
- Customer Support - Failed multiple verification attempts
- Customer Support - GGPoker aren't responding to my emails
- Customer Support - What information should I provide to help to investigate my error report:
- Customer Support - My account has the maximum verified limits - can these be increased further?
- Customer Support - Why are GGPoker tournament results not available publicly?
- Customer Support - On GGPoker’s registration form, my name/email is not accepted.
- Customer Support - When I attempt to login, GGPoker says my account does not exist
- Customer Support - Balance display history
- Customer Support - Email - How long do GGPoker take to answer emails?
- Customer Support - What Time Standard does your site use?
- Customer Support - Refunding misclicks
- Customer Support - I see GGPoker offers tournaments in ¥, what currency is this?