Customer Support - I feel like I am losing too many hands when I have a strong hand. How do I know the game is not fixed?

Your security on our site is our top priority and we use state-of-the-art technologies to protect the integrity of our games. 

Our Security department closely monitors the tables on a 24/7 basis. Most importantly, we use the services of a random number generator (RNG) algorithm from a highly respected and industry-proven company called BMM Testlabs to ensure that the integrity of our games is protected. 

If you suspect any issues while you are at the table, please send a report to the Security Team:  [email protected]

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.