Other Questions
- I cannot withdraw using Sofortüberweisung?
- I can’t get a response through Messenger, are GGPoker ignoring me?
- I feel like I am losing too many hands when I have a strong hand. How do I know the game is not fixed?
- I forgot my password. Can I open a new account?
- I forgot my username
- I have incurred a loss of funds due to GGPoker's automatic app time out
- I have received an error message informing me that I am logged in from another device?
- I have submitted proof of address but am not yet verified
- I hit the jackpot but received no funds, where can I have it reviewed?
- I just created a new account but GGPoker’s app is saying my password is incorrect.
- I like GGPoker’s Smart HUD feature. Can I view my own Smart HUD information when seated?
- I missed my Fish Buffet spin
- I recently won a competition hosted across social media and have been awarded complimentary tickets. Where can I access these tickets?
- I submitted a competition entry but did not win a ticket, am I eligible?
- I thought I had clicked the All-In Insurance (A.I.I.) feature, but why is it that it does not show up on the hand history?
- I tried updating the app but it keeps saying "Failed to update". What should I do?
- I used a sign-up code but didn’t receive rewards/I need someone to confirm my affiliation
- I want to play a certain event. How can I ensure my satellite tournament will register me in my preferred game?
- I was disconnected from the client. When I logged in again, I found that my hand had been folded. Will I be able to receive a refund?
- I will be out of country for a while. Can I still play poker from another region?