Other Questions
- How to uninstall the GGPoker app and delete all Program Files
- How will you use my personal information?
- I am not getting your emails delivered to my inbox, is something wrong?
- I bought into the same tournament twice, but why is it that I am only registered for one tournament and that my balance was debited twice?
- I cannot access the email I used to register. How can I access my account?
- I cannot log in using my username and details
- I deposited/wagered X amount and my bonus didn't release anything
- I feel like I am losing too many hands when I have a strong hand. How do I know the game is not fixed?
- I forgot my password. Can I open a new account?
- I forgot my username
- I have incurred a loss of funds due to GGPoker's automatic app time out
- I have received an error message informing me that I am logged in from another device?
- I have submitted proof of address but am not yet verified
- I missed my Fish Buffet spin
- I recently won a competition hosted across social media and have been awarded complimentary tickets. Where can I access these tickets?
- I thought I had clicked the All-In Insurance (A.I.I.) feature, but why is it that it does not show up on the hand history?
- I tried updating the app but it keeps saying "Failed to update". What should I do?
- I was disconnected from the client. When I logged in again, I found that my hand had been folded. Will I be able to receive a refund?
- I will be out of country for a while. Can I still play poker from another region?
- I wish to exclude via GamStop