Troubleshooting - What is the connection stability like while using your mobile app?

The internet is a peer-to-peer network. Each task you complete on your Mobile device must travel through various machines that do not belong to our network or by your own Internet Service Provider. This means that we cannot guarantee flawless coverage always. Your internet connection will only ever be as strong as the weakest link in the list of peers the information must travel along.

It is also important to note that when you switch between networks, such actions can take your device up to 90 seconds to connect to the Wi-Fi from using mobile data. During this time, you can be disconnected or logged out so ensure that if you are switching to Wi-Fi from mobile data, you do it before you begin playing poker on mobile.