Troubleshooting - I have installed the software, but when I double click on the desktop shortcut, there is no response. How can I solve this?

If you cannot open the game client, please email the Support team with the information below. We will assist you in resolving the issue as soon as possible.

Support team requirements for troubleshooting:

1. Your log-in ID or Nickname

2. Your place of residence (Country and Town)

3. Name of Your ISP (Internet Service Provider)

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.