Failed to Patch

Please follow the steps below if you come across the Failed to Patch error on your Windows/Mac device

1. Uninstall the client completely Including the shortcut

2. Temporarily disable Firewall/Antivirus/Windows Defender and reinstall the software.

Should those steps fail please try these additional steps

1) Reboot
2) Completely remove the GGPoker client
2a) Uninstall via the normal process (add/remove programs for example)
2b) Locate and delete the following folders, if they exist (feel free to make backup copies just in case -- but that shouldn't be required)
* C:\Program Files (x86)\GGPoker
* C:\Users\<USERNAME>\AppData\Local\GGPOKER
* C:\Users\<USERNAME>\AppData\Roaming\GGCOM
* C:\Users\<USERNAME>\AppData\Roaming\GGPOKER
* C:\Users\<USERNAME>\AppData\Roaming\GGNetwork
3) Re-download the client from the website.
4) Re-install
5) Reboot

If you have trouble finding the AppData folder do the following:
1. Press the Windows and R key at the same time.
2. A "run" box will open.
3. Type %appdata%
4. Press return.

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