Cashier - Declined Withdrawals UK
We cannot cancel withdrawals for UK players under current UKGC guidelines these amounts are being 'held' by cashier.
If you have had a withdrawal cancelled, our cashier department are contacting players and asking for a different method of payment so the withdrawal can be processed to that.
Funds will not be returned to the players account (as this breaches the UKGC guideline)
This usually occurs when the withdrawal method on account is no longer valid eg Card has expired or been reported lost/stolen or ewallet account has been closed