Payment Service & (not credited) Transaction Confirmation
If you come across a deposit/withdrawal transaction that has not been credited, please send an email to firstname.lastname@example.org with the following details:
3. Payment Method used
4. Screenshot of
A. The (successful) payment transaction from your payment wallet/account
B. The payment transaction from your cashier page's transaction history tab
It is important to note that there are assumed delays with the feedback/response time from the payment service depending on the on-request date/time.
Cashier support will update you as soon as the feedback has been received, however, this may take 24 - 48 business hours or more during the weekend.