Where to find reason for rejected withdrawal
In the event withdrawal request gets rejected, you can check the reason behind this through the cashier page.
Please see below:
Select "withdrawal" on the drop-down menu to filter the transaction history.
You will see this (rejected transaction) indicated as, " Refund Withdrawal - (payment method) ".
Please select the "reason" trigger beside it and it will expand a bubble above reflecting the reason accordingly.
Sample: