Where to find reason for rejected withdrawal

In the event withdrawal request gets rejected, you can check the reason behind this through the cashier page.

Please see below:

Select "withdrawal" on the drop-down menu to filter the transaction history.

You will see this (rejected transaction) indicated as, " Refund Withdrawal - (payment method) ". 

Please select the "reason" trigger beside it and it will expand a bubble above reflecting the reason accordingly.


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