Customer Support - I used a sign-up code but didn’t receive rewards/I need someone to confirm my affiliation
When an affiliate code is entered during registration to claim additional rewards, please ensure the following:
- The reward mechanic is first satisfied (typically account verification or a successfully processed deposit)
- You have allowed 24 hours to elapse, factoring those rewards which are bulk issued at the conclusion of each business day
If rewards have not been issued at this point, please contact [email protected] for manual issuance.
If you have previously affiliated but wish to clarify your agent, please contact [email protected] for further information, or query your affiliate directly.