I cannot log in using my username and details
Provided the correct app is installed, a combination of your registered email address and password is sufficient for access.
If you're UK-based and your app does not display a Union Jack, you're using the wrong app version and must download another via ggpoker.co.uk.
If you're outside the UK and your app displays a Union Jack alongside the logo, you're using the wrong app and must download another via ggpoker.com.
Select 'forgot password' from the sign-up form initiate an email password reset, or email firstname.lastname@example.org to request a manual password change.